Frequently asked questions

What does HealthGauge do?

It connects to QuickBooks Online and turns your books into a financial-health scorecard: liquidity, profitability, efficiency, and leverage ratios with trends, an overall 0–100 score and letter grade, threshold alerts, and plain-language interpretation.

Is my QuickBooks data safe?

Yes. We request read-only access, store OAuth tokens encrypted at rest (AES-256-GCM), enforce row-level security so you only ever see your own data, and serve everything over TLS. We never sell your data or use it to train AI models.

Do you make changes to my books?

Never. HealthGauge has read-only access and only reads report and summary data to compute your ratios.

How is the health score calculated?

Each ratio is scored against configurable healthy bands with sensible small-business defaults. Scores roll up into category sub-scores (liquidity, profitability, efficiency, leverage) and a weighted overall 0–100 score with a letter grade.

Is the guided interpretation reliable?

The interpretation is grounded strictly in your computed numbers — it never invents figures — and is validated for structure before it's shown. It highlights strengths, weaknesses, and the metrics most worth your attention.

Is there a free plan?

There's no perpetual free plan. Every plan starts with a 14-day free trial (no credit card), and the public live demo is always free to explore. After that, Starter is $49/mo ($39/mo billed annually) for any one tool with one company, Suite is $199/mo ($159/mo annually) for all 11 tools and up to 3 entities, and Bookkeeping starts at $549/mo and adds a dedicated bookkeeper.

What does HealthGauge cost?

HealthGauge is included in any TechForCFO plan. Starter ($49/mo, or $39/mo annually) covers HealthGauge on its own with one company; Suite ($199/mo, or $159/mo annually) adds all 11 tools and up to 3 entities. Every plan is fully featured — there's no feature-trimmed tier.

Can I monitor more than one company?

Starter covers one company. Suite (and Bookkeeping) supports up to three connected entities, which is ideal for fractional CFOs and advisors.

Can I cancel anytime?

Yes. Manage or cancel your subscription anytime from the billing portal; access continues through the end of your billing period.

Still have questions?

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